Refund Policy

Returns & Refunds policy:

You are entitled to cancel your order within 30 days without giving any reason for doing so.

Refund Timeline

  • Your Money Will Refund in 3-5 Working Days in Your Original Payment Source

The deadline for canceling an order is 30 days from the date you received the Services or on which a third party you have appointed, who is not the carrier, takes possession of the Services delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail help@greathoster.com

We will reimburse you no later than 30 days from the day on which we receive the returned Services. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the Services to be eligible for a refund, please make sure that:

  • The Services were purchased in the last 30 days
  • The Services are in the Not Use

The following goods cannot be returned:

  • The supply of Services made to your specifications or clearly personalized.
  • The supply of Services which according to their nature are not suitable to be returned, for example Services which deteriorate rapidly or where the date of expiry is over.
  • The supply of Services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Services which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

M-40, Great Hoster Floor No. 6, New Delhi, Delhi 110001, India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail help@greathoster.com